1. Who We Are
Texavio — a product from Antier Solutions Pvt Ltd (“Texavio”, “we”, “us”) is a B2B SaaS company providing wallet infrastructure software — APIs, SDKs, and MPC key management — to businesses including exchanges, financial institutions, and fintech companies.
In relation to our clients' business contact data (such as names and email addresses of client employees), Texavio acts as a data controller. In relation to any end-user data that our clients process through our platform, Texavio acts as a data processor acting on the client's instructions.
2. What Data We Collect
- Business contact information: Names, email addresses, company names, and job titles from client employees and prospective clients who contact us.
- Technical and usage data: API request logs, request metadata, error traces, and system diagnostics generated during service operation. This data is used solely for operating, securing, and improving the platform.
- No consumer financial data: Texavio does not directly collect, store, or process end-user financial data or cryptocurrency private keys. Our MPC architecture ensures no complete private key is ever held on Texavio infrastructure.
3. How We Use Data
- Service delivery: Provisioning and operating the wallet infrastructure platform for our clients.
- Security monitoring: Detecting and responding to anomalous activity, fraud, and security incidents.
- Product improvement: Analysing aggregated and anonymised usage patterns to improve reliability and add features.
- Legal compliance: Meeting our obligations under applicable laws and responding to lawful requests from authorities.
4. Data Sharing
We do not sell personal data. We share data only with:
- Sub-processors: Cloud infrastructure providers (e.g. AWS, GCP) and analytics tooling providers. A full sub-processor list is available on request at support@texavio.com.
- Legal authorities: Where required by applicable law, court order, or regulatory request, and only to the minimum extent necessary.
5. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to our legal obligations.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at support@texavio.com. We will respond within 30 days.
6. Data Retention
- Business contact data: Retained for the duration of the client contract plus 3 years, unless a longer retention period is required by law.
- Technical logs: Retained on a 90-day rolling basis.
- Encrypted backups: Retained for up to 1 year, after which they are securely destroyed.
8. Contact
For privacy enquiries, data subject requests, or to request our sub-processor list:
Email: support@texavio.com
Registered Office: Texavio — a product from Antier Solutions Pvt Ltd, [Registered Office Address], India