Service desk
First response on every ticket, around the clock: triage, how-to questions, and account and access issues.
Seed phrase, private key import, 2-of-3 MPC, social, email and passkey login, and hardware wallet integration. Each user picks a key model; one integration supports all five.
Wallet SaaS splits the work cleanly. Texavio operates everything underneath; you decide what your users see, what they can do and what you charge, from one admin console.
In a SaaS product, one platform serves every client, and each client is a separate tenant. You work in the control plane; your users travel through the application plane, where every request is checked against your settings.
Where you set up and run your wallet. Changes apply to your tenant only.
The path a single send takes. Texavio runs every step; your settings shape it.
Sharing one platform is what makes SaaS fast and affordable. Separation is what makes it safe: four things stay yours alone.
Every request carries your tenant, so your users, wallets and records are only ever served to you.
Every wallet is a self-custody wallet. Keys are split with 2-of-3 MPC, so no single party, Texavio included, holds a complete key.
Branding, modules and policies are stored per tenant and apply to your users only.
Wallet SaaS runs on Texavio's cloud. Need it on your own cloud? That is the white-label build.
A SaaS wallet is configured, not built, so launch is measured in days. After launch the service keeps improving underneath you.
SaaS replaces a large build budget with a bill that tracks real use. Rates depend on your volumes and modules; the sales team shares them on a call.
The bill follows the bars: low while you launch and test, rising only as your users transact more.
Support runs around the clock in three levels, with response and resolution times set out in your SLA. Covers your hosted wallet, admin console and every module you run on Wallet SaaS.
First response on every ticket, around the clock: triage, how-to questions, and account and access issues.
Configuration, integration and module issues investigated by product engineers, with workarounds while a fix is prepared.
Bug fixes, root-cause analysis and security patches from Antier's core engineering team.
On Texavio's cloud, operated by Antier. If you need the platform on your own cloud, with the product and infrastructure handed over, choose the white-label build.
A 30-minute scoping call, followed by a written scope and plan. Wallet SaaS deployments go live in 2 weeks.